Frequently Asked Questions

Yes, we ship to all Gulf countries. International delivery times may vary depending on destination and customs procedures.

Shipping fees are automatically calculated at checkout once you enter your delivery location, whether inside Jordan or in a Gulf country.

At the moment, order tracking is not available. However, you can contact our support team anytime for an update on your order status.

The courier will contact you to arrange a new delivery time that works for you.

We accept:

• Cash on Delivery (COD)
• Visa (secure online payment)
• CliQ (can be paid upon delivery)

Yes. All Visa transactions are processed through a secure, encrypted payment gateway directly between you and your bank. We do not store or access your card information.

Yes. We sell 100% authentic and original curly hair products.
We are a legally registered cosmetics and import company, sourcing from trusted and authorized suppliers to ensure product authenticity and quality.

Yes. We specialize in curly and wavy hair care products, including CGM-friendly options. Product descriptions clearly mention key ingredients to help you choose what suits your hair type.

Many of our products are Curly Girl Method (CGM) approved and free from harsh ingredients such as sulfates and drying alcohols. Please check each product description for full details.

We do not accept returns.
Exchanges are only available if the product has a defect or issue caused by us. Please contact us within 24 hours of receiving your order with clear photos so we can assist you promptly